Examining the Effects of Empathy and Dialogic Risk Communication in Physicians’ Text-based Messages on Patient Satisfaction and Compliance in Chinese Online Medical Consultations

  • Wenze Lu

Student thesis: PhD

Date of Award24 Jan 2024
Original languageEnglish
SupervisorSing Bik Cindy Ngai (Chief supervisor) & Chor Shing David Li (Co-supervisor)

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