Willingness to share or not to share? Understanding the motivation mechanism of knowledge sharing for hospitality workforce

Alice H.Y. Hon, Clare P.Y. Fung, Dagnachew L. Senbeto

Research output: Journal article publicationJournal articleAcademic researchpeer-review

20 Citations (Scopus)

Abstract

Employees’ willingness to share their knowledge is essential for achieving work goals and can also affect the long-term performance and effectiveness of organizations. This study examines the circumstances in which an employee with a more proactive personality is willing to share knowledge with others. It also investigates two important mechanisms–autonomous and controlled motivation–on the relationship between having a proactive personality and knowledge sharing intention. The results of structural equation modeling (SEM) indicate that having a proactive personality fosters knowledge sharing driven by autonomous motivation. Conversely, controlled motivation restrains such knowledge sharing intention. Furthermore, our multi-method techniques also illustrate that autonomous motivation mediates the positive relationship between having a proactive personality and knowledge sharing, whereas controlled motivation negatively mediates it. This study contributes to the hospitality literature by investigating the mechanism underpinning the link between having a proactive personality and knowledge sharing intention, and the mediating role of autonomous and controlled motivation.

Original languageEnglish
Pages (from-to)77 - 96
JournalJournal of Hospitality Marketing and Management
Volume31
Issue number1
DOIs
Publication statusPublished - Jan 2022

Keywords

  • hospitality workforce
  • Knowledge sharing intention
  • motivation
  • proactive personality
  • self-determination theory

ASJC Scopus subject areas

  • Management Information Systems
  • Tourism, Leisure and Hospitality Management
  • Marketing

Fingerprint

Dive into the research topics of 'Willingness to share or not to share? Understanding the motivation mechanism of knowledge sharing for hospitality workforce'. Together they form a unique fingerprint.

Cite this