‘What is fair shipping, anyway?’ Using design fiction to raise ethical awareness in an industrial context

Yiying Wu, Sus Lyckvi, Virpi Roto

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

11 Citations (Scopus)

Abstract

The HCI community cares for the human and social aspects of technologies. Ethical discussion on the social implications of new technologies often happen among researchers, but it is important to raise this discussion also in the industry that designs and implements new systems. In this paper, we introduce a case in which design fiction was used as an ethical discussion tool among company partners. We report the process of creating and prototyping a fictional world embedded with conflicting values that aimed to shift the focus from industrial merits towards societal values and raise discussion among participants. Moreover, we examine the challenges and propose suggestions in crafting critiques and friction to the industrial context. Our findings suggest why and how one should use design fiction as a means to raise ethical awareness in a technology- and profit-focused context, to support further activities on developing more humane technological futures.

Original languageEnglish
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450359702
DOIs
Publication statusPublished - 2 May 2019
Externally publishedYes
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • B2B industries
  • Design fiction
  • Design methodology
  • Design methods
  • Ethics of automation
  • Value fiction

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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