Validation of the service leadership knowledge scale: Criterion-related validity

Tan Lei Shek, Li Lin

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

1 Citation (Scopus)


In order to assess the effectiveness of service leadership education, we developed the 200-item Service Leadership Knowledge Scale to measure knowledge related to service leadership. In this chapter, we report a validation study examining whether the developed scale could differentiate students who had received service leadership education from those who had not (i.e., criterion-related validity). A posttest-only control group design was adopted to validate the scale, with 67 students in the experimental group and 93 students in the control group. As predicted, the experimental group scored higher on all domains and total scores compared to the control group. In terms of the individual item, the experimental group had higher scores on 163 items than did the control group, with statistically significant differences on 63 items. The present findings provide evidence supporting the criterion-related validity of the Service Leadership Knowledge Scale.
Original languageEnglish
Title of host publicationService Leadership Education for University Students
PublisherNova Science Publishers, Inc.
Number of pages16
ISBN (Electronic)9781536119695
ISBN (Print)9781536119497
Publication statusPublished - 1 Jan 2017

ASJC Scopus subject areas

  • Social Sciences(all)

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