Abstract
This study examines the movement patterns of different market segments in an historic town. It combines traditional visitor surveys with a bespoke tourist tracking application. Two analytical stages were undertaken. The first involved analyzing the movements of tourist segments and revealed that “heritage” tourists tended to visit for the shortest lengths of time. The second phase revealed that a visit of between one and two hours seemed to provide the best opportunity to explore the village fully, while shorter and longer stays did not. The insights challenge traditional notions that heritage-oriented tourists should form the target market for historic communities.
Original language | English |
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Pages (from-to) | 823-834 |
Number of pages | 12 |
Journal | Journal of Travel and Tourism Marketing |
Volume | 36 |
Issue number | 7 |
DOIs | |
Publication status | Published - 2 Sept 2019 |
Keywords
- app
- Australia
- GIS
- GPS
- heritage destination
- smartphones
- technology
- Tourism marketing
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management
- Marketing