User opinion classification in social media: A global consistency maximization approach

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

Social media is a major platform for opinion sharing. In order to better understand and exploit opinions on social media, we aim to classify users with opposite opinions on a topic for decision support. Rather than mining text content, we introduce a link-based classification model, named global consistency maximization (GCM) that partitions a social network into two classes of users with opposite opinions. Experiments on a Twitter data set show that: (1) our global approach achieves higher accuracy than two baseline approaches and (2) link-based classifiers are more robust to small training samples if selected properly.

Original languageEnglish
Pages (from-to)987-996
Number of pages10
JournalInformation and Management
Volume53
Issue number8
DOIs
Publication statusPublished - 1 Dec 2016
Externally publishedYes

Keywords

  • Big data
  • Collective classification
  • Opinion mining
  • Social media

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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