@inproceedings{37f9863c1d9741dcbc068b2af06ea9b2,
title = "Usability study and redesign of the food tray",
abstract = "Food trays can be found around the world in schools, canteens, and restaurants. While useful for carrying food to a table, the design has caused frustration in countless users. The aim of the research outlined in this paper was to identify design criteria for food trays and produce a redesign to improve the user experience with an emphasis on ergonomics. The investigation focused on four areas: loading, carrying, eating from, and cleaning and storing the food tray. Areas of concern and design criteria were found through materials research, observations, questionnaires, interviews, and prototype testing. Details of the findings and the ergonomically designed prototype are presented in this paper. By investigating food trays from the user and staff perspective, design criteria and a unique design were developed which users felt was more comfortable and fit cleaning and storage requirements.",
keywords = "Interviews, Observations, Product design, Usability study",
author = "Sheen, {Kimberly Anne} and Yan Luximon and Fung, {Kar Hei} and Chak, {Shun Him} and Chiu, {Wai Yi} and Chan, {Wing Sang}",
year = "2018",
month = jun,
day = "1",
doi = "10.1007/978-3-319-94947-5_40",
language = "English",
isbn = "9783319949468",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer-Verlag",
pages = "397--403",
editor = "Christianne Falcao and Ahram, {Tareq Z.}",
booktitle = "Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018",
note = "AHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018 ; Conference date: 21-07-2018 Through 25-07-2018",
}