Usability study and redesign of the food tray

Kimberly Anne Sheen, Yan Luximon (Corresponding Author), Kar Hei Fung, Shun Him Chak, Wai Yi Chiu, Wing Sang Chan

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

1 Citation (Scopus)

Abstract

Food trays can be found around the world in schools, canteens, and restaurants. While useful for carrying food to a table, the design has caused frustration in countless users. The aim of the research outlined in this paper was to identify design criteria for food trays and produce a redesign to improve the user experience with an emphasis on ergonomics. The investigation focused on four areas: loading, carrying, eating from, and cleaning and storing the food tray. Areas of concern and design criteria were found through materials research, observations, questionnaires, interviews, and prototype testing. Details of the findings and the ergonomically designed prototype are presented in this paper. By investigating food trays from the user and staff perspective, design criteria and a unique design were developed which users felt was more comfortable and fit cleaning and storage requirements.

Original languageEnglish
Title of host publicationAdvances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018
EditorsChristianne Falcao, Tareq Z. Ahram
PublisherSpringer-Verlag
Pages397-403
Number of pages7
ISBN (Print)9783319949468
DOIs
Publication statusPublished - 1 Jun 2018
EventAHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018 - Orlando, United States
Duration: 21 Jul 201825 Jul 2018

Publication series

NameAdvances in Intelligent Systems and Computing
Volume794
ISSN (Print)2194-5357

Conference

ConferenceAHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018
CountryUnited States
CityOrlando
Period21/07/1825/07/18

Keywords

  • Interviews
  • Observations
  • Product design
  • Usability study

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science(all)

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