Usability evaluation for mobile device: A comparison of laboratory and field tests

Henry Been Lirn Duh, Gerald C.B. Tan, Vivian Hsueh Hua Chen

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

121 Citations (Scopus)

Abstract

Usability testing of mobile devices is an emerging area of research in the field of Human-Computer Interaction. Guidelines had been established as to how usability tests should be conducted. However, there are limitations to the effectiveness of conventional usability tests, especially for mobile devices. Mobile devices typically are used in different situations, but current evaluation method cannot uncover problems in all type of situations. Hence, this study evaluates the effectiveness of conventional laboratory usability tests. It investigated the differences between usability tests on mobile phones conducted in laboratory and real life situation. Significant differences were found, including the frequency and severity of usability problems encountered, the users' behavior, and subjective responses to the device and the interaction.

Original languageEnglish
Title of host publicationMobileHCI 2006 - 8th International Conference on Human-Computer Interaction with Mobile Devices and Services
Pages181-186
Number of pages6
DOIs
Publication statusPublished - 2006
Externally publishedYes
Event8th International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2006 - Espoo, Finland
Duration: 12 Sep 200615 Sep 2006

Publication series

NameACM International Conference Proceeding Series
Volume159

Conference

Conference8th International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2006
Country/TerritoryFinland
CityEspoo
Period12/09/0615/09/06

Keywords

  • Dynamics environment
  • Mobile devices
  • Usability

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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