Unveiling the potential of RFID-enabled intelligent patient management: Results of a Delphi study

Samuel Fosso Wamba, Wai Ting Ngai

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

14 Citations (Scopus)


Information technology (IT) in general, and radio frequency identification (RFID) technology in particular, are considered as key enablers of healthcare sector transformation in terms of better quality of care, improved patient management, and increased healthcare efficiency and effectiveness. There is, however, a shortage of studies on the impact of RFID technology on patient management-related processes. This study intends to fill this knowledge gap in literature by unveiling the potential of RFIDenabled intelligent patient management. Twelve patient management-related processes are identified, followed by the assessment of the impact of RFID on the said processes by a panel of experts using a three-round Delphi study. The study identifies the top five processes that may benefit from RFID technology as follows: (1) accurate patient identification for medication safety; (2) patient identification to avoid wrong drug dosage; (3) accurate patient identification; (4) infant identification in hospitals to avoid mismatching; and (5) tracking of drug supplies and procedures performed on each patient. Furthermore, the evaluation of standard deviation variation shows a high convergence of consensus among the members of the panel with regard to nine of the twelve processes. Finally, the paper discusses future research directions.
Original languageEnglish
Title of host publicationProceedings of the 44th Annual Hawaii International Conference on System Sciences, HICSS-44 2010
Publication statusPublished - 28 Mar 2011
Event44th Hawaii International Conference on System Sciences, HICSS-44 2010 - Koloa, Kauai, HI, United States
Duration: 4 Jan 20117 Jan 2011


Conference44th Hawaii International Conference on System Sciences, HICSS-44 2010
Country/TerritoryUnited States
CityKoloa, Kauai, HI

ASJC Scopus subject areas

  • Engineering(all)

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