Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers

Sangwon Park, Jin Soo Lee, Juan L. Nicolau

Research output: Journal article publicationJournal articleAcademic researchpeer-review

90 Citations (Scopus)

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Keyphrases

Computer Science

Economics, Econometrics and Finance

Social Sciences

Nursing and Health Professions

Food Science