Keyphrases
Service Attributes
100%
Airline Service
100%
Dissatisfiers
100%
Satisfiers
100%
Airlines
50%
Customer Service
25%
Boarding
25%
Cleanliness
25%
Linear Relationship
25%
Quality Attributes
25%
Overall Satisfaction
25%
Consumer Data
25%
Online Reviews
25%
Check-in
25%
Herzberg
25%
Heterogeneous Treatment Effects
25%
Two-factor Theory
25%
Attribute Satisfaction
25%
Symmetric Effect
25%
In-flight Entertainment
25%
Airline Attributes
25%
Customer-centric Marketing
25%
Relationship Effect
25%
Negative Ratings
25%
Computer Science
Service Attribute
100%
Research Objective
25%
Quality Attribute
25%
Feature Individual
25%
Factor Theory
25%
Type Individual
25%
Linear Relationship
25%
Economics, Econometrics and Finance
Airline
100%
Online Reviews
16%
Two-factor theory
16%
Social Sciences
Airline
100%
Two-factor theory
16%
Nursing and Health Professions