TY - JOUR
T1 - Understanding Residents’ Attitudes Towards Tourists Through Implicit Stereotypes
AU - Tse, Serene Wai Tsz
AU - Tung, Vincent Wing Sun
N1 - Funding Information:
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The work described in this paper was fully supported by a grant from the Research Grants Council of the Hong Kong Special Administrative Region, China (Project No. PolyU255017/16B).
Publisher Copyright:
© The Author(s) 2023.
PY - 2025/1
Y1 - 2025/1
N2 - Residents’ attitudes have been an important area in tourism research. Recent studies have employed the concept of stereotypes from social psychology to understand its content and influences on residents’ emotions and behaviors towards tourists. However, existing studies tend to emphasize measurements that capture explicit stereotypes, despite the importance of individuals’ unconscious evaluations of others. This study addresses this gap by assessing residents’ implicit stereotypes, emotions, and behaviors towards tourists via a novel implicit association test (IAT). The results suggest direct relationships between positive implicit stereotypes, emotions, and behaviors; however, negative implicit stereotypes did not arouse negative emotions or harmful behaviors, which suggests a possible boundary condition for these connections. This study contributes to the literature by highlighting an alternative perspective to the formation of residents’ attitudes, and by providing insights for destination management organizations (DMOs) on the value of measuring implicit stereotypes for understanding host–guest relations.
AB - Residents’ attitudes have been an important area in tourism research. Recent studies have employed the concept of stereotypes from social psychology to understand its content and influences on residents’ emotions and behaviors towards tourists. However, existing studies tend to emphasize measurements that capture explicit stereotypes, despite the importance of individuals’ unconscious evaluations of others. This study addresses this gap by assessing residents’ implicit stereotypes, emotions, and behaviors towards tourists via a novel implicit association test (IAT). The results suggest direct relationships between positive implicit stereotypes, emotions, and behaviors; however, negative implicit stereotypes did not arouse negative emotions or harmful behaviors, which suggests a possible boundary condition for these connections. This study contributes to the literature by highlighting an alternative perspective to the formation of residents’ attitudes, and by providing insights for destination management organizations (DMOs) on the value of measuring implicit stereotypes for understanding host–guest relations.
KW - bias
KW - destination management
KW - host–guest relations
KW - implicit association test
KW - intergroup interactions
UR - https://www.scopus.com/pages/publications/85162970979
U2 - 10.1177/10963480231175516
DO - 10.1177/10963480231175516
M3 - Journal article
AN - SCOPUS:85162970979
SN - 1096-3480
VL - 49
SP - 99
EP - 116
JO - Journal of Hospitality and Tourism Research
JF - Journal of Hospitality and Tourism Research
IS - 1
ER -