Understanding customer needs through quantitative analysis of Kano's model

Ting Wang, Ping Ji

Research output: Journal article publicationJournal articleAcademic researchpeer-review

120 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Understanding customer needs through quantitative analysis of Kano's model'. Together they form a unique fingerprint.

Social Sciences

Computer Science

Economics, Econometrics and Finance

Mathematics