Turnover rates and organizational performance: A meta-analysis

Tae Youn Park, Jason DeFrance Shaw

Research output: Journal article publicationJournal articleAcademic researchpeer-review

214 Citations (Scopus)

Abstract

The authors conducted a meta-analysis of the relationship between turnover rates and organizational performance to (a) determine the magnitude of the relationship; (b) test organization-, context-, and methods-related moderators of the relationship; and (c) suggest future directions for the turnover literature on the basis of the findings. The results from 300 total correlations (N = 309,245) and 110 independent correlations (N = 120,066) show that the relationship between total turnover rates and organizational performance is significant and negative (ρ = -.15). In addition, the relationship is more negative for voluntary (ρ = -.15) and reduction-in-force turnover (ρ = -.17) than for involuntary turnover (ρ = -.01). Moreover, the meta-analytic correlation differs significantly across several organization- and context-related factors (e.g., types of employment system, dimensions of organizational performance, region, and entity size). Finally, in sample-level regressions, the strength of the turnover rates- organizational performance relationship significantly varies across different average levels of total and voluntary turnover rates, which suggests a potential curvilinear relationship. The authors outline the practical magnitude of the findings and discuss implications for future organizationallevel turnover research.
Original languageEnglish
Pages (from-to)268-309
Number of pages42
JournalJournal of Applied Psychology
Volume98
Issue number2
DOIs
Publication statusPublished - 7 Aug 2013
Externally publishedYes

Keywords

  • Meta-analysis
  • Organizational performance
  • Turnover rates

ASJC Scopus subject areas

  • Applied Psychology

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