Toward an Understanding of Tourists’ Authentic Heritage Experiences: Evidence from Hong Kong

Thi Hong Hai Nguyen, Yuk Yim Cheung

Research output: Journal article publicationJournal articleAcademic researchpeer-review

18 Citations (Scopus)


Authenticity in tourism has been a topic of discussion since the 1960s, but the concept is still to be fully developed. This study focuses on tourists’ perceptions of authenticity, and in particular how they evaluate authentic heritage experiences. The appearance and physical settings of attractions were found to be the initial and most important indicators of authentic or inauthentic experiences. Other criteria for assessing the authenticity of heritage experiences include the presence of local culture and customs, constructed elements, commodification, and atmosphere.
Original languageEnglish
Pages (from-to)999-1010
Number of pages12
JournalJournal of Travel and Tourism Marketing
Issue number7
Publication statusPublished - 1 Sep 2016


  • Authenticity
  • Heritage experience
  • Heritage tourism
  • Hong Kong
  • Perceived authenticity

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Marketing

Cite this