Toward a Safer Working Environment on Psychiatric Wards: Service Users' Delayed Perspectives of Aggression and Violence-Related Situations and Development Ideas

Raija Kontio, Minna Anttila, Tella Lantta, Kaisa Kauppi, Grigori Joffe, Maritta Anneli Vaelimaeki

Research output: Journal article publicationJournal articleAcademic researchpeer-review

17 Citations (Scopus)


Purpose: To explore service users' (n = 9) delayed perceptions of and suggestions for improvement of management of aggression/violence in psychiatry. Design and Method: Focus group interviews, inductive content analysis. Findings: Participants reported aggression/violence-related negative perceptions (including loneliness, boredom, excessive control, and fear) but also memories of humane and caring personnel. The suggestions included meaningful activities and humane, interactive nursing. Practice Implications: Delayed perceptions and proposals resembled the proximate ones. Perceptions may persist for years. Such perceptions and proposals, if taken into account from the beginning of treatment, may prevent negative long-term consequences of witnessed or experienced aggression/violence. Humane, interactive nursing models should be studied and disseminated.
Original languageEnglish
Pages (from-to)271-279
Number of pages9
JournalPerspectives in Psychiatric Care
Issue number4
Publication statusPublished - 1 Jan 2014
Externally publishedYes


  • Aggression
  • Inductive content analysis
  • Psychiatric ward
  • Service user
  • Violence-related situation

ASJC Scopus subject areas

  • Phychiatric Mental Health

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