TY - JOUR
T1 - Tourist stereotype content
T2 - Dimensions and accessibility
AU - Chen, Nan
AU - Hsu, Cathy H.C.
N1 - Funding Information:
The work described in this paper was fully supported by a grant from the Research Grants Council, University Grants Committee of the Hong Kong Special Administrative Region, China (Project No.: PolyU 155107/16B ). The authors would like to thank Professor Philip L. Pearce for his inspiration of the research design of Study 1. We benefited tremendously from our enjoyable conversations with him and were able to access a wealth of knowledge from his brilliant mind. Without his engagement and advice, this work would not have been possible.
Publisher Copyright:
© 2021 Elsevier Ltd
PY - 2021/7
Y1 - 2021/7
N2 - Stereotyping tourists is a common practice by hosts to deal with large numbers of culturally different tourists, while research on tourist stereotypes remains limited. Two studies were conducted herein to explore and assess the content and common dimensions of stereotypes shared across tourist groups. Study 1 collected 234 responses from Hong Kong residents to an online repertory grid test. Three dimensions were extracted by a conjunction of multidimensional scaling and content analyses – Civility, Travel Behaviour, and Economic Power. Study 2 collected 97 tourist-host interaction stories from 20 Hong Kong residents. A narrative analysis not only validated the tri-dimension identified by Study 1, but also assessed each dimension's accessibility and predictability by examining residents' emotional and behavioural responses.
AB - Stereotyping tourists is a common practice by hosts to deal with large numbers of culturally different tourists, while research on tourist stereotypes remains limited. Two studies were conducted herein to explore and assess the content and common dimensions of stereotypes shared across tourist groups. Study 1 collected 234 responses from Hong Kong residents to an online repertory grid test. Three dimensions were extracted by a conjunction of multidimensional scaling and content analyses – Civility, Travel Behaviour, and Economic Power. Study 2 collected 97 tourist-host interaction stories from 20 Hong Kong residents. A narrative analysis not only validated the tri-dimension identified by Study 1, but also assessed each dimension's accessibility and predictability by examining residents' emotional and behavioural responses.
KW - Multidimensional scaling analysis
KW - Repertory Grid Technique
KW - Stereotype accessibility
KW - Stereotype Content Model
KW - Storytelling
KW - Tourist stereotypes
UR - http://www.scopus.com/inward/record.url?scp=85107150487&partnerID=8YFLogxK
U2 - 10.1016/j.annals.2021.103212
DO - 10.1016/j.annals.2021.103212
M3 - Journal article
AN - SCOPUS:85107150487
SN - 0160-7383
VL - 89
JO - Annals of Tourism Research
JF - Annals of Tourism Research
M1 - 103212
ER -