Too Futile to Speak Up? How Leaders Can Increase Employee Perceived Efficacy of Voice

Xiaofei Hu, Wu Liu, Wei He

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Although efficacy judgment has been recognized as one key factor leading to employee voice behavior, we still know little about how to help enhance employee perceived efficacy of voice. Based on social cognitive theory, we argue that voice implementation resulted in previous voice episodes plays an important role in shaping employees’ consequent perceived efficacy of voice and thus affect their further engagement in voice behavior. We also theorize the moderating role of perceived implementation rule clarity (i.e., whether voicers perceive that leaders’ implementation decision rules are clear and explicit) in the path of past voice implementation—efficacy—further voice. We collected data from 32 health care teams in a hospital in China, by tracking nurses’ voice proposed in monthly team meetings and their efficacy following leaders’ voice implementation. We found that not all voice implementation produced efficacy benefits for the focal nurses. Voicers experienced efficacy increase and conducted more voice behavior only when they perceived leader’s implementation rule as explicit and clear.
Original languageEnglish
Title of host publicationAcademy of Management Annual Meeting Proceedings
Place of PublicationOnline
PublisherAcademy of Management
Volume2021
DOIs
Publication statusPublished - Aug 2021
Event2021 Annual Meeting of the Academy of Management - Online
Duration: 29 Jul 20214 Aug 2021

Conference

Conference2021 Annual Meeting of the Academy of Management
Period29/07/214/08/21

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