Time as a key topic in health professionals’ perceptions of clinical handovers

Bernadette Maria Watson, Liz Jones, Julia Cretchley

Research output: Journal article publicationJournal articleAcademic researchpeer-review

4 Citations (Scopus)

Abstract

Clinical handovers are an essential part of the daily care and treatment of hospital patients. We invoked a language and social psychology lens to investigate how different health professional groups discussed the communication problems and strengths they experienced in handovers. We conducted in-depth interviews with three different health professional groups within a large metropolitan hospital. We used Leximancer text analytics software as a tool to analyze the data. Results showed that time was of concern to all groups in both similar and diverse ways. All professionals discussed time management, time pressures, and the difficulties of coordinating different handovers. Each professional group had its own unique perceptions and priorities about handovers. Our findings indicated that health professionals understood what was required for handover improvement but did not have the extra capacity to alter their current environment. Hospital management, with clinicians, need to implement handover schedule processes that prioritize interprofessional representation.
Original languageEnglish
Pages (from-to)1-11
Number of pages11
JournalGlobal Qualitative Nursing Research
Volume2014
DOIs
Publication statusPublished - 1 Jan 2014
Externally publishedYes

Keywords

  • Communication
  • Concept mapping
  • Culture of
  • Health care
  • Interprofessional
  • Interviews
  • Quality of care
  • Semistructured
  • Social identity

ASJC Scopus subject areas

  • Nursing(all)

Cite this