The use of knowledge has long been of interest to academics and practitioners, but research on it has been underdeveloped in tourism. This article offers a conceptual look at issues and perspectives related to how field practitioners apply knowledge to make decisions and solve problems. The study draws from the utilization literature, and aims at locating this knowledge use in a conceptual framework. Three sets of propositions are developed to address the related issues, factors, or dimensions. While the field-specific focus is deliberate and has its limitations, this research could potentially contribute to both tourism and utilization literature.
- knowledge management
- knowledge use
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management