The social assumption in service redefined by AI-mediated zero-social-touch services

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@article{12016899ce724f25aed6e1ba9c3d1797,

title = "The social assumption in service redefined by AI-mediated zero-social-touch services",

author = "Lv, {David Diwei} and Weiming Qiu and Erin Cho",

year = "2024",

doi = "10.1080/02642069.2024.2418315",

language = "English",

pages = "1--24",

journal = "Service Industries Journal",

publisher = "Taylor & Francis",

}