Abstract
The growth of the service economy in the contemporary world has resulted in a different set of requirements for effective leadership as compared with the industrial era which focused primarily on manufacturing industries. To nurture “service leaders” in the service economy, the service leadership model was proposed by the Hong Kong Institute of Service Leadership and Management. The key characteristics of the Service Leadership model are outlined in this chapter. A systematic comparison was also conducted to identify the common and unique features of the service leadership model with reference to the existing leadership theories including trait, servant, spiritual, authentic, ethical, transformational, charismatic, and top-down leadership approaches. The limitations and future directions for research in service leadership are also presented.
| Original language | English |
|---|---|
| Title of host publication | Education in Hong Kong |
| Subtitle of host publication | Service Leadership for University Students |
| Publisher | Nova Science Publishers, Inc. |
| Pages | 27-48 |
| Number of pages | 22 |
| ISBN (Electronic) | 9781634849609 |
| ISBN (Print) | 9781634849289 |
| Publication status | Published - 1 Jan 2016 |
ASJC Scopus subject areas
- Social Sciences(all)