The Role of the IT Manager in the Re-engineering of the Construction Process

In order to meet the increasing expectations of clients, construction organisations worldwide are continually seeking to augment their competitiveness. Recently, process re-engineering has been proved to be effective in achieving dramatic improvements in performance and competitiveness, as it calls for redesigning and reorganising traditional managerial and/or operational processes. Research efforts indicate that information technology (IT) is a powerful tool to initiate and implement process re-engineering, and, to achieve a re- engineering success, an IT manager has an important role to play. This paper identifies the role of IT manager and the necessary steps of re-engineering the traditional construction process. The relationship between construction and IT manager is analysed, and the challenges confronting the IT manager during the re-engineering exercise are presented.