Abstract
We investigated how employees can, simultaneously, speak up to leaders at different levels of the organizational hierarchy. In particular, we examined 2 targets of employees' upward voice on workrelated issues: the direct leader (i.e., the supervisor) and the skip-level leader (i.e., supervisor's boss). Drawing on emerging research on the socially embedded nature of leader-member exchanges and using data from 237 employees and their direct and skip-level leaders, we found that the choice of a particular leader as a target was affected by the quality of the dyadic relationship between that leader and the employee. Further, the association between voice to the direct leader and the quality of the employee's relationship with the direct leader was more positive when the relationship between the direct leader and the skip-level leader was stronger. By contrast, the association between voice to the skip-level leader and the quality of the employee's relationship with the skip-level leader was more positive when the relationship between the direct leader and the skip-level leader was weaker. The implications of these findings are discussed.
Original language | English |
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Pages (from-to) | 841-851 |
Number of pages | 11 |
Journal | Journal of Applied Psychology |
Volume | 98 |
Issue number | 5 |
DOIs | |
Publication status | Published - 1 Sept 2013 |
Keywords
- Employee voice
- Leader-member exchange
- Upward communication
ASJC Scopus subject areas
- Applied Psychology