The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation

S. Thio; Brian Edward Melville King

The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation

S. Thio
, Brian Edward Melville King

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

Abstract

This study investigates contents from the websites of leading hotel groups in Indonesia which specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary investigation identified a list of competencies that are expected by hotels and incorporated them into Sandwith’s competency domain model with a view to determining the essential competencies. The results showed that leadership and interpersonal competencies were deemed as the most expected competencies at both junior and senior management levels. The identified competencies may be used as a basis for providing a better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.

Original language	English
Title of host publication	Heritage, Culture and Society
Subtitle of host publication	Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
Publisher	CRC Press/Balkema
Pages	95-100
Number of pages	6
ISBN (Print)	9781138032767
Publication status	Published - 1 Jan 2016
Event	3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016 - Bandung, Indonesia Duration: 10 Oct 2016 → 12 Oct 2016

Conference

Conference	3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
Country/Territory	Indonesia
City	Bandung
Period	10/10/16 → 12/10/16

Keywords

Hotels
Indonesia
Managerial competencies
Managers

ASJC Scopus subject areas

Management of Technology and Innovation
Strategy and Management

Cite this

Thio, S., & King, B. E. M. (2016). The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation. In Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016 (pp. 95-100). CRC Press/Balkema.

Thio, S. ; King, Brian Edward Melville. / The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation. Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016. CRC Press/Balkema, 2016. pp. 95-100

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title = "The managerial competencies required by Indonesia{\textquoteright}s leading hotel groups: A preliminary investigation",

abstract = "This study investigates contents from the websites of leading hotel groups in Indonesia which specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary investigation identified a list of competencies that are expected by hotels and incorporated them into Sandwith{\textquoteright}s competency domain model with a view to determining the essential competencies. The results showed that leadership and interpersonal competencies were deemed as the most expected competencies at both junior and senior management levels. The identified competencies may be used as a basis for providing a better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.",

keywords = "Hotels, Indonesia, Managerial competencies, Managers",

author = "S. Thio and King, \{Brian Edward Melville\}",

year = "2016",

month = jan,

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language = "English",

isbn = "9781138032767",

pages = "95--100",

booktitle = "Heritage, Culture and Society",

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Thio, S & King, BEM 2016, The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation. in Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016. CRC Press/Balkema, pp. 95-100, 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016, Bandung, Indonesia, 10/10/16.

The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation. / Thio, S.; King, Brian Edward Melville.
Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016. CRC Press/Balkema, 2016. p. 95-100.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

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AU - King, Brian Edward Melville

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N2 - This study investigates contents from the websites of leading hotel groups in Indonesia which specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary investigation identified a list of competencies that are expected by hotels and incorporated them into Sandwith’s competency domain model with a view to determining the essential competencies. The results showed that leadership and interpersonal competencies were deemed as the most expected competencies at both junior and senior management levels. The identified competencies may be used as a basis for providing a better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.

AB - This study investigates contents from the websites of leading hotel groups in Indonesia which specify the competencies that are required by star hotels for potential managerial level recruits. This preliminary investigation identified a list of competencies that are expected by hotels and incorporated them into Sandwith’s competency domain model with a view to determining the essential competencies. The results showed that leadership and interpersonal competencies were deemed as the most expected competencies at both junior and senior management levels. The identified competencies may be used as a basis for providing a better understanding of hotel manager competencies as a foundation for improving hospitality curricula in Indonesia.

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KW - Managerial competencies

KW - Managers

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M3 - Conference article published in proceeding or book

SN - 9781138032767

SP - 95

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T2 - 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016

Y2 - 10 October 2016 through 12 October 2016

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Thio S, King BEM. The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation. In Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016. CRC Press/Balkema. 2016. p. 95-100

The managerial competencies required by Indonesia’s leading hotel groups: A preliminary investigation

Abstract

Conference

Keywords

ASJC Scopus subject areas

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