The Language of Outsourced Call Centers A corpus-based study of cross-cultural interaction

Eric Friginal

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

36 Citations (Scopus)
Original languageEnglish
Title of host publicationThe Language of Outsourced Call Centers. A corpus-based study of cross-cultural interaction
PublisherJohn Benjamins Publishing Company
Pages1-346
Number of pages346
ISBN (Electronic)9789027289797
Publication statusPublished - 2009

Publication series

NameStudies in Corpus Linguistics
Volume34
ISSN (Print)1388-0373

ASJC Scopus subject areas

  • Language and Linguistics
  • Linguistics and Language
  • Education
  • Management of Technology and Innovation

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