The influence of perceptions of social identity on information technology-enabled change

Gavin M. Schwarz, Bernadette Maria Watson

Research output: Journal article publicationReview articleAcademic researchpeer-review

26 Citations (Scopus)

Abstract

Growth in the sophistication of information technology (IT) has led to the increasing importance of information accessibility in the workplace. The pervasiveness of the resultant knowledge-based economy has centered attention on issues of employee group identity. In this article we explore how employee perceptions of group membership guide the change outcomes of an organization implementing new information technology. Using a social identity framework, we investigate the salient intergroup relationships of two groups of employees (management and IT implementation teams) and how employees use their different group memberships to reframe positions of authority or knowledge around technology change. We discuss the extent to which perceptions of social identity legitimate institutional structures already in place despite the potential of new technology.
Original languageEnglish
Pages (from-to)289-318
Number of pages30
JournalGroup and Organization Management
Volume30
Issue number3
DOIs
Publication statusPublished - 1 Jun 2005
Externally publishedYes

Keywords

  • Change perceptions
  • Group membership
  • Information technology change
  • Organizational change
  • Social identity

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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