The impact of servant leadership and subordinates' organizational tenure on trust in leader and attitudes

Chi Hong Simon Chan, Wai ming Mak

Research output: Journal article publicationJournal articleAcademic researchpeer-review

78 Citations (Scopus)


Purpose: The purpose of this paper is to examine the relationship between servant leadership, subordinates' trust in leader and job satisfaction, and whether subordinates' organizational tenure moderated the effect. Design/methodology/approach: A structured questionnaire survey was used to collect data by 218 employees in a service-oriented private firm in the People's Republic of China. Findings: The findings indicated that trust in leader mediated the relationship between servant leadership and subordinates' job satisfaction. Also, the positive effect of servant leadership on subordinates' trust in leader and job satisfaction was stronger for short-tenure subordinates than that for long-tenure subordinates. Originality/value: This paper enriches the existing leadership literature and contributes to the research into how and why servant leadership may influence subordinates' attitudes.
Original languageEnglish
Pages (from-to)272-287
Number of pages16
JournalPersonnel Review
Issue number2
Publication statusPublished - 1 Jan 2014


  • Job satisfaction
  • Organizational tenure
  • Servant leadership
  • Trust in leader

ASJC Scopus subject areas

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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