TY - JOUR
T1 - The impact of COVID-19 on airline passenger travel behavior: An exploratory analysis on the Chinese aviation market
AU - Zhang, Linfeng
AU - Yang, Hangjun
AU - Wang, Kun
AU - Bian, Lei
AU - Zhang, Xian
N1 - Funding Information:
We gratefully acknowledge the two anonymous reviewers for their constructive comments which have led to significant improvement of this paper. The financial support from the joint research fund of the National Natural Science Foundation of China ( 71901065 ) and the Civil Aviation Administration of China ( U2033205 ) is also acknowledged.
Publisher Copyright:
© 2021 Elsevier Ltd
PY - 2021/8
Y1 - 2021/8
N2 - China was the first airline market in the world to be hit hard by the COVID-19 pandemic. It has been gradually recovering as the pandemic is largely contained domestically. However, with the global pandemic spread and great uncertainty, there has been a remarkable change in airline passengers’ travel behavior. This paper collected air passenger-level data from TravelSky in the Chinese market. In addition to the analyses on aggregate passenger flow patterns, this paper explores changes in airline passenger travel behavior, such as ticket booking time, age distribution of passengers, refunds and ticket changes, and passenger arrival time at airports. This is one of the first studies to focus on micro-level changes in airline passenger travel behavior by using objective passenger-level data. The pandemic-induced psychological changes in air travelers are explored, providing useful managerial and policymaking implications for the normalization of the pandemic and the recovery of the airline market in the post-pandemic era.
AB - China was the first airline market in the world to be hit hard by the COVID-19 pandemic. It has been gradually recovering as the pandemic is largely contained domestically. However, with the global pandemic spread and great uncertainty, there has been a remarkable change in airline passengers’ travel behavior. This paper collected air passenger-level data from TravelSky in the Chinese market. In addition to the analyses on aggregate passenger flow patterns, this paper explores changes in airline passenger travel behavior, such as ticket booking time, age distribution of passengers, refunds and ticket changes, and passenger arrival time at airports. This is one of the first studies to focus on micro-level changes in airline passenger travel behavior by using objective passenger-level data. The pandemic-induced psychological changes in air travelers are explored, providing useful managerial and policymaking implications for the normalization of the pandemic and the recovery of the airline market in the post-pandemic era.
KW - Airline passenger
KW - Chinese aviation market
KW - COVID-19
KW - Travel behavior
UR - http://www.scopus.com/inward/record.url?scp=85107155744&partnerID=8YFLogxK
U2 - 10.1016/j.jairtraman.2021.102084
DO - 10.1016/j.jairtraman.2021.102084
M3 - Journal article
AN - SCOPUS:85107155744
SN - 0969-6997
VL - 95
JO - Journal of Air Transport Management
JF - Journal of Air Transport Management
M1 - 102084
ER -