The hybrid discourse on creative tourism: illuminating the value creation process

Zhaoyu Chen, Xiaolian Chen, Barry Mak

Research output: Journal article publicationJournal articleAcademic researchpeer-review

6 Citations (Scopus)


Purpose: This paper aims to identify the nature of creative tourism and the roles of interrelated concepts especially those of creative industries in the value creation process, by analyzing the trends in existing practices. Design/methodology/approach: Based on a thorough literature review of the multidisciplinary “creative” related research, this paper provides a conceptual insight of the value creation process in creative tourism. Findings: A conceptual framework is provided to consolidate the value creation process of a creative economy by considering the nature of creative tourism and interrelated concepts. Research limitations/implications: This study contributes to the literature because it provides a valid research base and insights for future research, based on a clear perspective that amalgamates essential information. Practical implications: Creative tourism offers immense opportunities in the global context as tourists are constantly looking for new experiences and opportunities. This study provides insights for creative workforces, entrepreneurs and organizations in formulating appropriate management and marketing strategies by considering all relevant components and the roles they can play to capitalize on this opportunity. Originality/value: Creative industries play a critical role in introducing new strategies in the service sector by enabling an upgrade of value-added activities to those that are currently offered, in a sustainable manner. However, studies so far have not taken into consideration the nature of the sector and have not attempted to clarify its relevance (for example, creativity, creative industries and creative workforces) in the value creation process. The study contributes to filling the gap from a conceptual perspective.

Original languageEnglish
Pages (from-to)547-564
Number of pages18
JournalInternational Journal of Culture, Tourism, and Hospitality Research
Issue number4
Publication statusPublished - 28 Oct 2021


  • Creative industry
  • Creative tourism
  • Creativity
  • Cultural tourism
  • Culture
  • Value creation

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Tourism, Leisure and Hospitality Management


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