The friendly taking effect: How interpersonal closeness leads to seemingly selfish yet jointly maximizing choice

Yanping Tu, Alex Shaw, Ayelet Fishbach

Research output: Journal article publicationJournal articleAcademic researchpeer-review

43 Citations (Scopus)

Abstract

This research documents "the friendly taking effect" in choosing consumption packages for the self and others, interpersonal closeness leads to a preference for a self-benefiting package when this package also offers greater total benefit to the self-other collective (studies 1 and 2). We propose that a friendly intention (i.e., concern for the total benefit) underlies the friendly taking effect; therefore, people both take more from and give more to a close (vs. distant) other when doing so offers greater benefits in total (study 3), and people are cognitively tuned in to (e.g., acquire, remember) information about the total benefit more when choosing a package for themselves and a close (vs. distant) other (study 4). Moreover, the importance people place on the total benefit mediates the impact of closeness on people's preference for self-benefiting packages (study 5). We explore boundary conditions (study 6) and implications for marketers of consumption packages (study 7).

Original languageEnglish
Pages (from-to)669-687
Number of pages19
JournalJournal of Consumer Research
Volume42
Issue number5
DOIs
Publication statusPublished - Feb 2016
Externally publishedYes

Keywords

  • Choice for self and other together
  • Interpersonal closeness
  • Self-other overlap
  • Total benefit

ASJC Scopus subject areas

  • Business and International Management
  • Anthropology
  • Arts and Humanities (miscellaneous)
  • Economics and Econometrics
  • Marketing

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