The exploration of IT-based service innovations in hotels : a perspective in customer value creation

S.I. Lei; Dan Wang

The exploration of IT-based service innovations in hotels : a perspective in customer value creation

School of Hotel and Tourism Management

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review

Original language	English
Publication status	Published - 2016
Event	Global Tourism and Hospitality Conference\|\|Asia Pacific Forum for Graduate Students Research in Tourism - Duration: 1 Jan 2016 → …

Conference

Conference	Global Tourism and Hospitality Conference\|\|Asia Pacific Forum for Graduate Students Research in Tourism
Period	1/01/16 → …

Cite this

@conference{a6795d5b26e44963947caaa375c25f71,

title = "The exploration of IT-based service innovations in hotels : a perspective in customer value creation",

author = "S.I. Lei and Dan Wang",

year = "2016",

language = "English",

note = "Global Tourism and Hospitality Conference||Asia Pacific Forum for Graduate Students Research in Tourism ; Conference date: 01-01-2016",

}

The exploration of IT-based service innovations in hotels : a perspective in customer value creation. / Lei, S.I.; Wang, Dan.
2016. Paper presented at Global Tourism and Hospitality Conference||Asia Pacific Forum for Graduate Students Research in Tourism.

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research › peer-review

TY - CONF

T1 - The exploration of IT-based service innovations in hotels : a perspective in customer value creation

AU - Lei, S.I.

AU - Wang, Dan

PY - 2016

Y1 - 2016

M3 - Conference presentation (not published in journal/proceeding/book)

T2 - Global Tourism and Hospitality Conference||Asia Pacific Forum for Graduate Students Research in Tourism

Y2 - 1 January 2016

ER -