The examination of relationship between contents traits and perceived usefulness of tourism online reviews based on construal-level theory

Seunghun Shin, Chulmo Koo, Namho Chung

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

2 Citations (Scopus)

Abstract

The online review is regarded as important considerably in tourism area because of the intangibleness of tourism products. Many studies confirmed the influences of tourism online reviews to tourists' perceptions and behaviors. Nowadays, these kinds of researches study about specific traits of online reviews and their different effects caused from those characteristics. This paper aims to examine the relationship between tourism online review's content characteristics and perceived helpfulness of tourism online reviews moderating by temporal distance and the role of perceived usefulness of tourism online review to tourists' perception and behaviors. For this purpose, this study applied construal-level theory for temporal distance concept, and information diagnosticity for perceived usefulness of tourism online review, and previous researches about online reviews for relationships among other constructs used in this paper. Based on these studies, several prepositions and a research model are proposed. As for research method, two groups of future tourists, who plan to go to travel in a week or in six months, would assigned to read two kind of tourism online reviews, factual tourism online reviews and experiential tourism online reviews, and evaluate those perceived helpfulness and other constructs by questionnaire survey. Finally, the expected results of this paper were presented, also theoretical and practical implications were introduced based on the expected results.

Original languageEnglish
Title of host publicationICEC 2015 - Proceedings of the 17th Annual International Conference on Electronic Commerce
Subtitle of host publication"Application of Big Data in E-Commerce"
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450334617
DOIs
Publication statusPublished - 3 Aug 2015
Externally publishedYes
Event17th Annual International Conference on Electronic Commerce, ICEC 2015 - Seoul, Korea, Republic of
Duration: 3 Aug 20155 Aug 2015

Publication series

NameACM International Conference Proceeding Series
Volume03-05-August-2015

Conference

Conference17th Annual International Conference on Electronic Commerce, ICEC 2015
Country/TerritoryKorea, Republic of
CitySeoul
Period3/08/155/08/15

Keywords

  • Construal-level Theory
  • Experiential Online Review
  • Factual Online Review
  • Perceived Usefulness
  • Temporal Distance
  • Tourism Online Review

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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