Original language | English |
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Pages | 572-601 |
Number of pages | 30 |
Publication status | Published - 2013 |
Event | International Research Symposium in Service Management [IRSSM] - Duration: 1 Jan 2013 → … |
Conference
Conference | International Research Symposium in Service Management [IRSSM] |
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Period | 1/01/13 → … |