TY - CONF
T1 - The Antecedents of HR strength in Times of Crisis: An Attributional Lens
AU - Turnbull, Margo Louise
AU - Watson, Bernadette Maria
AU - Sanders, Karin
AU - Nguyen, Phong Thanh
AU - Bouckenooghe, Dave
AU - Rafferty, Alannah
AU - wales, university of new
AU - Elias, Aline
AU - Jorgensen, Frances
AU - Bish, Adelle
AU - Kanar, Adam
AU - Razinkas, Stefan
AU - Li, Xiaobei
AU - Kirk, Susan
AU - Amarakon, Upamali
AU - Hartman, Silja
AU - Steindorsdottir, Bryndis
AU - Babar, Sambal
AU - Manuti, Amelia
AU - Vakola, Maria
AU - Lapointe, Emilie
AU - Bednall, Timothy
AU - Katsaros, Kleanthis
AU - Chen, Bo
AU - Jahanzeb, Sadia
AU - Rafique, Zain
PY - 2021/7
Y1 - 2021/7
N2 - During times of crises, employees turn to their managers for information and guidance. Human resource (HR) research highlights the pivotal role of HR strength, which refers to distinctive, consistent, and consensual information, when communicating messages to staff. However, the literature has remained silent around the antecedents of HR strength. Drawing on attribution theory and crisis management frameworks, we develop and test a longitudinal, multi-level and cross-cultural model of the antecedents of HR strength in times of crisis. More specifically, we examine whether the severity of the crisis influences HR strength, and whether this relationship is influenced by the reliability of the organization and the avoidance uncertainty of the country. To test this model, we conducted a study within the higher education sector (281 fortnight periods, among 33 universities within 13 countries and regions). The results provide insights about the factors that influence the emergence of distinct, consistent, and consensual information during a crisis. Theoretical and practical implications are discussed.
AB - During times of crises, employees turn to their managers for information and guidance. Human resource (HR) research highlights the pivotal role of HR strength, which refers to distinctive, consistent, and consensual information, when communicating messages to staff. However, the literature has remained silent around the antecedents of HR strength. Drawing on attribution theory and crisis management frameworks, we develop and test a longitudinal, multi-level and cross-cultural model of the antecedents of HR strength in times of crisis. More specifically, we examine whether the severity of the crisis influences HR strength, and whether this relationship is influenced by the reliability of the organization and the avoidance uncertainty of the country. To test this model, we conducted a study within the higher education sector (281 fortnight periods, among 33 universities within 13 countries and regions). The results provide insights about the factors that influence the emergence of distinct, consistent, and consensual information during a crisis. Theoretical and practical implications are discussed.
KW - Crisis
KW - HR strength
KW - Attributional Lens
U2 - 10.5465/AMBPP.2021.11154abstract
DO - 10.5465/AMBPP.2021.11154abstract
M3 - Conference presentation (not published in journal/proceeding/book)
SP - 1154
T2 - The 81st Annual Meeting of the Academy of Management
Y2 - 29 July 2021 through 4 August 2021
ER -