The antecedents and consequences of rapport between customers and salespersons in the tourism industry

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@article{bb1172a69aa34b91bcf7e1d1f6626b60,

title = "The antecedents and consequences of rapport between customers and salespersons in the tourism industry",

author = "Jinsoo Hwang and Kwang-Woo Lee and Kim, \{Seong Seop\}",

year = "2021",

month = mar,

day = "1",

doi = "10.3390/su13052783",

language = "English",

volume = "13",

pages = "1--22",

journal = "Sustainability",

issn = "1937-0695",

publisher = "Mary Ann Liebert Inc.",

number = "5",

}

TY - JOUR

T1 - The antecedents and consequences of rapport between customers and salespersons in the tourism industry

AU - Lee, Kwang-Woo

AU - Kim, Seong Seop

A2 - Hwang, Jinsoo

PY - 2021/3/1

Y1 - 2021/3/1

U2 - 10.3390/su13052783

DO - 10.3390/su13052783

M3 - Journal article

SN - 1937-0695

VL - 13

SP - 1

EP - 22

JO - Sustainability

JF - Sustainability

IS - 5

M1 - 2783

ER -