Abstract
This study examines the antecedents and consequence of implementing responsible gaming practice by surveying 250 casino employees. The results indicated that employees' implementation of responsible gaming practices not only was positively influenced by ethical climate and personal perception toward responsible gaming practice, but also mediates ethical climate and personal perception toward responsible gaming practice in enhancing job satisfaction. Discussion and implications of the results are presented.
| Original language | English |
|---|---|
| Pages (from-to) | 395-407 |
| Number of pages | 13 |
| Journal | Journal of Travel and Tourism Marketing |
| Volume | 26 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 26 Nov 2009 |
Keywords
- Casino
- Ethical climate
- Job satisfaction
- Personal perception
- Responsible gaming
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management
- Marketing