Team Identification and Interpersonal Helping Behavior in Work Teams: A Hotel Industry Study

Chi Hong Simon Chan, Wai Ming Mak

Research output: Journal article publicationJournal articleAcademic researchpeer-review

5 Citations (Scopus)


The authors of this study examined the relationship between team identification and interpersonal helping behavior and the moderate effects of cooperative and competitive goal climate among work team members. From a student sample of 154 members (639 dyadic relations among team members) in 32 work teams of a hospitality institute in the People's Republic of China, results revealed that team identification is positively related to interpersonal helping behavior. The positive relationship between team identification and interpersonal helping behavior is weaker when team members perceive high levels of competitive goal climate. Implications for research and practice are discussed.
Original languageEnglish
Pages (from-to)17-33
Number of pages17
JournalJournal of Human Resources in Hospitality and Tourism
Issue number1
Publication statusPublished - 1 Jan 2014


  • competitive goal climate
  • cooperative goal climate
  • interpersonal helping behavior
  • team identification

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Organizational Behavior and Human Resource Management

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