Team Identification and Interpersonal Helping Behavior in Work Teams: A Hotel Industry Study

The authors of this study examined the relationship between team identification and interpersonal helping behavior and the moderate effects of cooperative and competitive goal climate among work team members. From a student sample of 154 members (639 dyadic relations among team members) in 32 work teams of a hospitality institute in the People's Republic of China, results revealed that team identification is positively related to interpersonal helping behavior. The positive relationship between team identification and interpersonal helping behavior is weaker when team members perceive high levels of competitive goal climate. Implications for research and practice are discussed.