TY - JOUR
T1 - Systematic Review of Smart Tourism Research
AU - Ye, Ben Haibin
AU - Ye, Huiyue
AU - Law, Chun Hung Roberts
PY - 2020/4
Y1 - 2020/4
N2 - In recent decades, smart tourism has been attracting attention from practitioners and scholars. The current study used multiple analysis methods to conduct a systematic review of 124 related articles on smart tourism. Qualitative analysis was conducted to identify 10 categories of smart tourism articles. Results showed that the largest proportion focus on the influence of technology on tourists’ perceptions, behaviors, and experiences. Co-occurrence analysis was performed to investigate the development trend of keywords used by academics in the last five years, while co-authorship (country) analysis was conducted to examine the collaborative relationship between different countries. The research regions, industries, methods, and theories applied in these articles were also analyzed. Theoretical and practical/managerial implications, as well as future research directions, were provided.
AB - In recent decades, smart tourism has been attracting attention from practitioners and scholars. The current study used multiple analysis methods to conduct a systematic review of 124 related articles on smart tourism. Qualitative analysis was conducted to identify 10 categories of smart tourism articles. Results showed that the largest proportion focus on the influence of technology on tourists’ perceptions, behaviors, and experiences. Co-occurrence analysis was performed to investigate the development trend of keywords used by academics in the last five years, while co-authorship (country) analysis was conducted to examine the collaborative relationship between different countries. The research regions, industries, methods, and theories applied in these articles were also analyzed. Theoretical and practical/managerial implications, as well as future research directions, were provided.
KW - smart tourism
KW - literature review
KW - qualitative analysis
KW - co-occurrence analysis
KW - co-authorship (country) analysis
UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-85084640687&origin=resultslist&sort=plf-f&src=s&st1=Systematic+Review+of+Smart+Tourism+Research&st2=&sid=c70d8915375b97535067eb36b44455ec&sot=b&sdt=b&sl=58&s=TITLE-ABS-KEY%28Systematic+Review+of+Smart+Tourism+Research%29&relpos=1&citeCnt=0&searchTerm=
M3 - Journal article
SN - 2071-1050
VL - 12
JO - Sustainability (Switzerland)
JF - Sustainability (Switzerland)
IS - 8
M1 - 3401
ER -