Abstract
Casino needs for counterfeit prevention and effective management to better gain competitive advantage, and the decreasing cost of microchips have led to renewed interest in radio-frequency identification (RFID). Beginning with an overview of the commercial applications of RFID, this paper discusses management synergy and business ethics issues for the application of RFID using in casino. Content analysis was conducted to summarize a Customer-Centric Service Oriented Architecture, which is integrated RFID service system related with wireless technology, management synergy and business ethics. It concludes with the ethic challenges that widespread RFID adopting must concern to earn the trust of customers. On the basis of ethics concern, this paper provides foresight of the strategic value of RFID by building an integrated system on how RFID used in casino strategy alliance may create and sustain competitive advantages.
Original language | English |
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Title of host publication | Proceedings of the IADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009 |
Pages | 181-186 |
Number of pages | 6 |
Publication status | Published - 1 Dec 2009 |
Externally published | Yes |
Event | IADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009 - Algarve, Portugal Duration: 17 Jun 2009 → 19 Jun 2009 |
Conference
Conference | IADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009 |
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Country | Portugal |
City | Algarve |
Period | 17/06/09 → 19/06/09 |
Keywords
- Business ethics
- Casino
- Management synergy
- RFID
- Wireless application
ASJC Scopus subject areas
- Computer Science Applications
- Information Systems