Synergy and ethics issues of using RFID in casino

Kang Lin Peng, Ming Chu Lin, Ching Ting Lin

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Casino needs for counterfeit prevention and effective management to better gain competitive advantage, and the decreasing cost of microchips have led to renewed interest in radio-frequency identification (RFID). Beginning with an overview of the commercial applications of RFID, this paper discusses management synergy and business ethics issues for the application of RFID using in casino. Content analysis was conducted to summarize a Customer-Centric Service Oriented Architecture, which is integrated RFID service system related with wireless technology, management synergy and business ethics. It concludes with the ethic challenges that widespread RFID adopting must concern to earn the trust of customers. On the basis of ethics concern, this paper provides foresight of the strategic value of RFID by building an integrated system on how RFID used in casino strategy alliance may create and sustain competitive advantages.
Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009
Pages181-186
Number of pages6
Publication statusPublished - 1 Dec 2009
Externally publishedYes
EventIADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009 - Algarve, Portugal
Duration: 17 Jun 200919 Jun 2009

Conference

ConferenceIADIS International Conference Informatics 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009
CountryPortugal
CityAlgarve
Period17/06/0919/06/09

Keywords

  • Business ethics
  • Casino
  • Management synergy
  • RFID
  • Wireless application

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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