Supply chain performance in transport logistics: An assessment by service providers

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

This study presents an assessment of supply chain performance (SCP) in transport logistics by service providers in the transport logistics industry in Hong Kong. The industry is broadly defined as encompassing firms involved in the business of serving the physical flows of goods from a point of origin, i.e. shippers, to a point of destination, i.e. consignees, in a supply chain. These firms include those in sea transport, freight forwarding, air transport and third-party logistics services. A cross-sectional survey was conducted with firms in the industry to evaluate their perceived SCP in transport logistics and the attached importance from both cost and service perspectives. The study findings provide managerial insights for firms in the industry to understand their SCP in transport logistics and benchmark areas for performance improvement.
Original languageEnglish
Pages (from-to)151-164
Number of pages14
JournalInternational journal of logistics : research and applications
Volume6
Issue number3
DOIs
Publication statusPublished - Sep 2003

Keywords

  • Transport logistics industry
  • Supply chain
  • Importance-performance analysis
  • Survey
  • Performance measurement

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Science Applications
  • Information Systems
  • Management Science and Operations Research
  • Control and Systems Engineering

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