Abstract
University students (n=58) responded to a 45-item subjective outcome evaluation scale after taking a credit-bearing elective subject titled "Service Leadership" at The Hong Kong Polytechnic University in the first semester of the 2013-14 academic year. Results showed that the students generally displayed positive perceptions of the program content and the instructors, and most of them perceived the subject to be beneficial to different aspects of their development. As predicted, three subscales of the scale (Program Content, Program Implementer, and Program Benefits) were significantly correlated. Similar to the previous studies, perceived quality of the program but not quality of instructors and program benefits predicted the students' overall satisfaction with the program.
Original language | English |
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Pages (from-to) | 385-392 |
Number of pages | 8 |
Journal | International Journal on Disability and Human Development |
Volume | 14 |
Issue number | 4 |
DOIs | |
Publication status | Published - 1 Jan 2015 |
Keywords
- Chinese
- client satisfaction
- service leadership education
- subjective outcome evaluation
- university students
ASJC Scopus subject areas
- Rehabilitation
- Sensory Systems
- Geriatrics and Gerontology
- Psychiatry and Mental health
- Advanced and Specialised Nursing
- Speech and Hearing