Student evaluation of a university subject on service leadership

Tan Lei Shek, Jianqiang Liang

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review


University students (N = 58) responded to a 45-item subjective outcome evaluation scale after taking a credit-bearing elective subject titled “Service Leadership” at The Hong Kong Polytechnic University in the first semester of the 2013-14 academic year. Results showed that the students generally displayed positive perceptions of the program content and the instructors, and most of them perceived the subject to be beneficial to different aspects of their development. As predicted, three subscales of the scale (Program Content, Program Implementer and Program Benefits) were significantly correlated. Similar to the previous studies, perceived quality of the program but not quality of instructors and program benefits predicted the students’ overall satisfaction with the program.
Original languageEnglish
Title of host publicationHigher Education in Hong Kong
Subtitle of host publicationNurturing Students to be Caring Service Leaders
PublisherNova Science Publishers, Inc.
Number of pages14
ISBN (Electronic)9781634850094
ISBN (Print)9781634849807
Publication statusPublished - 1 Jan 2016

ASJC Scopus subject areas

  • General Social Sciences


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