Social Identity's Impact on Service Recovery Evaluations in Alliances

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ASJC Scopus subject areas

@article{45cd4a154c3c44fabb364bf2d997369c,

title = "Social Identity's Impact on Service Recovery Evaluations in Alliances",

author = "Karin Weber and Sparks, \{Beverley A.\}",

year = "2006",

month = jul,

day = "1",

doi = "10.1016/j.annals.2006.03.003",

language = "English",

volume = "33",

pages = "859--863",

journal = "Annals of Tourism Research",

issn = "0160-7383",

publisher = "Elsevier Ltd",

number = "3",

}

TY - JOUR

T1 - Social Identity's Impact on Service Recovery Evaluations in Alliances

AU - Weber, Karin

AU - Sparks, Beverley A.

PY - 2006/7/1

Y1 - 2006/7/1

UR - https://www.scopus.com/pages/publications/33745235829

U2 - 10.1016/j.annals.2006.03.003

DO - 10.1016/j.annals.2006.03.003

M3 - Journal article

SN - 0160-7383

VL - 33

SP - 859

EP - 863

JO - Annals of Tourism Research

JF - Annals of Tourism Research

IS - 3

ER -