Social Identity's Impact on Service Recovery Evaluations in Alliances

Karin Weber, Beverley A. Sparks

Research output: Journal article publicationJournal articleAcademic researchpeer-review

6 Citations (Scopus)
Original languageEnglish
Pages (from-to)859-863
Number of pages5
JournalAnnals of Tourism Research
Volume33
Issue number3
DOIs
Publication statusPublished - 1 Jul 2006

ASJC Scopus subject areas

  • Development
  • Tourism, Leisure and Hospitality Management

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