Social Identity's Impact on Service Recovery Evaluations in Alliances

Karin Weber, Beverley A. Sparks

Research output: Journal article publication › Journal article › Academic research › peer-review

ASJC Scopus subject areas

@article{45cd4a154c3c44fabb364bf2d997369c,

title = "Social Identity's Impact on Service Recovery Evaluations in Alliances",

author = "Karin Weber and Sparks, {Beverley A.}",

year = "2006",

month = jul,

day = "1",

doi = "10.1016/j.annals.2006.03.003",

language = "English",

volume = "33",

pages = "859--863",

journal = "Annals of Tourism Research",

issn = "0160-7383",

publisher = "Elsevier Ltd",

number = "3",

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AU - Weber, Karin

AU - Sparks, Beverley A.

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VL - 33

SP - 859

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JO - Annals of Tourism Research

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ER -