Service failure and recovery in an all-suite hotel/serviced apartment context: A case study

Research output: Journal article publication › Journal article › Academic research › peer-review

Original language	English
Pages (from-to)	195-199
Number of pages	5
Journal	Journal of Travel and Tourism Marketing
Volume	26
Issue number	2
DOIs	https://doi.org/10.1080/10548400902864834
Publication status	Published - 26 Nov 2009

ASJC Scopus subject areas

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title = "Service failure and recovery in an all-suite hotel/serviced apartment context: A case study",

author = "Karin Weber",

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