Service disruptions and recovery: Lessons from the Chinese hotel industry for the post-COVID-19 Era

Kin Wai Michael Siu, Zi Yang, Yushan Huang

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

Original language	English
Title of host publication	Global issues: Disease control and pandemic prevention
Editors	J. Kalra, T. Ahram
Publisher	AHFE International
Pages	63-72
Volume	24
DOIs	https://doi.org/10.54941/ahfe1001360
Publication status	Published - Jan 2022

More information

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title = "Service disruptions and recovery: Lessons from the Chinese hotel industry for the post-COVID-19 Era",

author = "Siu, {Kin Wai Michael} and Zi Yang and Yushan Huang",

year = "2022",

month = jan,

doi = "10.54941/ahfe1001360",

language = "English",

volume = "24",

pages = "63--72",

editor = "J. Kalra and T. Ahram",

booktitle = "Global issues: Disease control and pandemic prevention",

publisher = "AHFE International",

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Service disruptions and recovery: Lessons from the Chinese hotel industry for the post-COVID-19 Era. / Siu, Kin Wai Michael; Yang, Zi; Huang, Yushan.
Global issues: Disease control and pandemic prevention. ed. / J. Kalra; T. Ahram. Vol. 24 AHFE International, 2022. p. 63-72.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

TY - GEN

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AU - Huang, Yushan

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BT - Global issues: Disease control and pandemic prevention

A2 - Kalra, J.

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PB - AHFE International

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