Sentiment Augmented Attention Network for Cantonese Restaurant Review Analysis

Rong Xiang, Ying Jiao, Qin Lu

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Online reviews written in Cantonese style are widely utilized bynative Cantonese speakers and a large amount of Cantonese re-views are available on the Internet. However, only few studies onCantonese sentiment analysis are reported as there is a seriouslack of resources including annotated corpora and adequate lexicalcollections. In this work, we present a novel approach for senti-ment analysis of Cantonese style text by incorporating sentimentknowledge into the attention mechanism in the state-of-the-artdeep learning based Long Short-Term Memory network, referredto as the sentiment augmented attention (LSTM-SAT). A restaurantreview dataset is first collected from Openrice, a popular restaurantreview website mostly written in Cantonese style with naturallyannotated rating labels. We then extract a Cantonese sentimentlexicon based on an automatic construction method to obtain boththe sentiment terms and their polarities using sentiment scoresof the review text. The automatically obtained terms can then beused to augment a manually obtained small Cantonese sentimentlexicon. Furthermore, we propose a novel method to incorporatelexical knowledge in the sentiment lexicon to the attention layeras the prior knowledge in an LSTM model to further highlight theimportance of sentiment words. Experimental results show thatour automatically constructed Cantonese sentiment lexicon helpsimprove coverage and this type of sentiment knowledge can be asemantically meaningful information in deep learning models. Thisinformation indeed serves as effective information as our proposedLSTM-SAT shows a significant improvement on the performanceof sentiment classification.
Original languageEnglish
Title of host publicationProceedings of the 8th KDD Workshop on Issues of Sentiment Discovery and Opinion Mining(WISDOM)
Place of PublicationAnchorage, Alaska
PublisherKDD WISDOM
Pages1-9
Number of pages9
Publication statusPublished - 4 Aug 2019

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