Self-service Technology Preference during Hotel Service Delivery: A Comparison of Hoteliers and Customers

Chun Liu, Kam Hung

Research output: Unpublished conference presentation (presented paper, abstract, poster)Conference presentation (not published in journal/proceeding/book)Academic researchpeer-review

Original languageEnglish
Number of pages279
Publication statusPublished - Jan 2020
EventENRER 2020: The 27th Annual eTourism Conference - , United Kingdom
Duration: 8 Jan 202010 Jan 2020


ConferenceENRER 2020: The 27th Annual eTourism Conference
Country/TerritoryUnited Kingdom

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