Review and Application of Knowledge Management and Knowledge Sharing in Tourism

Maria Yiu, Chun Hung Roberts Law

Research output: Journal article publicationJournal articleAcademic researchpeer-review

15 Citations (Scopus)

Abstract

Knowledge and its management are generally recognised as a strategic asset that provides organisations with a competitive edge. Prior research demonstrates that knowledge sharing (KS) is crucial because it helps organisations promote best practice, facilitate knowledge creation and enhance effectiveness. Although there is a growing realisation that KS is critical to knowledge creation and organisational performance, this is still an emerging area of inquiry whose key variables, relationships and implications for tourism organisations are not yet clear. In this paper, key concepts of knowledge, organisational knowledge, knowledge management (KM) and KS are reviewed. This paper would be of interest to readers who would like to understand more about how KM and KS can be applied to tourism.
Original languageEnglish
Pages (from-to)737-759
Number of pages23
JournalAsia Pacific Journal of Tourism Research
Volume19
Issue number7
DOIs
Publication statusPublished - 1 Jan 2014

Keywords

  • knowledge management
  • knowledge sharing
  • review
  • tourism

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Tourism, Leisure and Hospitality Management

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