Reverse logistics model for mobile phone industry

Tung Sun Chan, H. K. Chan, J. Zhang

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

4 Citations (Scopus)

Abstract

Reverse logistics is an important strategic operational tool in nowadays business era. This is particularly important for short-life cycle industries like mobile phone industry. In this paper, a conceptual model for reveres logistics which focuses on mobile phone industry is developed. The model incorporates both internal and external factors that affect material flows and the reverse logistics activities. The usefulness of the model is demonstrated through a case study, which indicates how a company could create values from the returns by adopting this model. The model not only provides managers a template for analyzing their own reverse logistics challenges, but also serves as a reference model for similar industries.
Original languageEnglish
Title of host publication2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
Pages294-299
Number of pages6
DOIs
Publication statusPublished - 1 Dec 2006
Externally publishedYes
Event2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006 - Shanghai, China
Duration: 21 Jun 200623 Jun 2006

Conference

Conference2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
CountryChina
CityShanghai
Period21/06/0623/06/06

Keywords

  • Case study
  • Materials flow
  • Mobile phone
  • Reverse logistics

ASJC Scopus subject areas

  • Information Systems
  • Information Systems and Management

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